ChatGPT means radically improved travel sales conversion
When we launched Travelocity in 1996, it had state-of-the-art design and, along with Expedia and others, it created the largest category of e-commerce.
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By tag
What is the optimal distribution mix in a hotel?
There is no set formula for an optimal distribution mix that applies to all hotels…
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Investors Rethink Hotel Sector’s Main Performance Metric
Every commentary on hotel performance refers to revenue per available room as a key industry metric — RevPAR. Yet non-room revenue from cafes, co-working, spas, and events is growing in importance…
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How personalization contributes to increased revenue and profits
Hotels are often biased when creating offerings and packages for potential guests because they make decisions based on a hunch or past experiences that are no longer relevant…
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Growing your M&E Revenues in a Recovering Market
To say that the meetings-and-events (M&E) industry was significantly disrupted by the pandemic would be an understatement…
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How To Be a Smarter Hotel Revenue Manager
As a hotel revenue manager, you're essentially tasked with the success of your property, it's a role that has changed a lot over the years, although the key principles have stayed the same.
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Q&A: Why You Should Put Payments at the Heart of Your Hospitality Tech Stack
Implementing the jumble of tools and services needed to raise the bar on the guest experience can feel like untangling spaghetti…
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Groups and corporate the main focus for revenue teams in 2023
Duetto has surveyed the global hotel industry to find out what are the burning issues of the day with revenue professionals.
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The hotel charge that guests always complain about – but you’ll never get it scrapped from your bill
A HOTEL employee has revealed the room charge that guests always complain about but it'll never get scrapped.
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Top 10 list for controlling hotel expenses
The word “expenses” needs to be defined and refined for this article…
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IDeaS Scores in Two Categories of the Hotel Tech Awards
IDeaS, a SAS company, the world’s leading provider of hotel revenue management software and services, announced todayit ranked in the Top 10 Global Hotelier’s Choice and Best Places to Work awards in the annual HotelTechAwards…
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Information Overload: The Importance of Tracking the Right Metrics
Hoteliers are constantly asked to sift through growing volumes of complex data to make sound business decisions. But to get the most out of that data, they need to track the right metrics…
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Why Every Hotel Should Have an 'STR Strategy'?
PhocusWright recently reported that 45% of Short-Term Rentals (STR) users compare rentals with hotels.
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The Most Important Story in Hotels in 2022
Hoteliers managed to maintain pricing discipline in 2022, a practice that has long eluded the industry.
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Are you going to miss the best time to sell hotel rooms in 2023?
While many believe Black Friday is the best time for a Flash Sale on hotel rooms, there is an even better time. This not-so-secret, secret, takes place during the first two weeks of January.
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How to budget and manage Customer Acquisition Cost
Hotels have probably submitted the budget for 2023 by now, most likely in the traditional format of the P&L with revenue by a few revenue sources and then an endless number of rows outlining the different cost categories…
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Proven Strategies to Increase Hotel Occupancy
There are a few statistics that stay top-of-mind for any hotel manager: Occupancy rate, or the percentage of rooms that are full on any given night, is one of the big ones — and with good reason.
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A New Day in Revenue Management, Again
As the hotel industry continues to recover from the COVID-19 pandemic, hotels are looking for opportunities to drive top-line sales.
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