How the Asset Manager has Moved from Elective to Essential
It is said that to truly learn a foreign language, one must leave the classroom and immerse themselves in that language day to day, preferably in a country where it is spoken…
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How the Asset Manager has Moved from Elective to Essential
It is said that to truly learn a foreign language, one must leave the classroom and immerse themselves in that language day to day, preferably in a country where it is spoken…
read more
All-inclusive resorts go ... small?
Traditionally, a major selling point for most all-inclusive resorts has been their sheer size. The higher the number of restaurants and bars, the better. The more pools, the better…
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Members of the FBI and the US Army Special Operations Command who were conducting a training exercise in downtown Boston raided the wrong hotel room and detained the person inside before realizing their mistake, the FBI said in a statement to CNN…
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Manchester introduces visitor tax on accommodation bookings
Hotels and serviced apartments in Manchester have introduced a £1 per night charge on all accommodation bookings as part of an initiative to “deliver better visitor experiences and drive more staying visitors to the city”…
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Las Vegas Hotels Deny Conspiring to Artificially Raise Room Rates
Attorneys representing Las Vegas' most prominent hotels argue the lawsuit alleging a conspiracy to keep room rates high lacks a very important piece of evidence — proof of communication between any of the defendants…
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Investors Rethink Hotel Sector’s Main Performance Metric
Every commentary on hotel performance refers to revenue per available room as a key industry metric — RevPAR. Yet non-room revenue from cafes, co-working, spas, and events is growing in importance…
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The industry is divided over resort fees
After the Biden administration put mandatory resort fees firmly in its crosshairs this year, different facets of the hospitality industry found themselves at odds, with some defending the fees and others saying they need to go…
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Growing your M&E Revenues in a Recovering Market
To say that the meetings-and-events (M&E) industry was significantly disrupted by the pandemic would be an understatement…
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6 hotel mistakes that destroy your guest experience
The guest experience continues to be one of the main concerns for hoteliers. How to improve it when the guests’ expectations are constantly changing?
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All-inclusives help guests explore beyond the resort gates
The number of guests looking to venture beyond the walls of their all-inclusive resorts while on vacation appears to be growing…
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Annoyance with a side of omelet: Was my day-use hotel room worth the hassle?
"You recently enjoyed a Dayuse experience, and we thank you for it," read a cheerful e-mail that popped up in my inbox, referencing a recent hotel stay.
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British kids stranded in US after hotel staff shred 41 of their passports
The pupils were visiting the United States as part of a ski trip, and now that their passports have been destroyed they're enjoying an impromptu sightseeing trip around New York
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What does healthy competition look like in the hospitality industry?
Maintaining healthy competition among hotels is critical for consumers and operators. It ensures guests get the best value for their money and quality customer service, and that all operators earn their fair share with maximum profitability…
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From A to Z, the cost of hospitality only goes up
Over the past three years, beleaguered hoteliers have faced down high turnover, uncertainty, the need to invest in new technology and, of course, price volatility…
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Radisson CEO on Keeping a Brand Strategy Tight and Focused
Radisson is choosing quality over quantity when it comes to growing its brands…
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Dubai Holding becomes full owner of Westin Paris-Vendome hotel
Global investment firm Dubai Holding has acquired Henderson Park’s stake in The Westin Paris-Vendome to gain full control of the €650m hotel in France.
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IHG Hotels & Resorts announces signing of Hotel Indigo London K West Shepherds Bush
Hotel Indigo London K West Shepherds Bush will be one of the brand’s flagship London properties due to its individual design and superb location and has been signed in partnership with the Lancaster Landmark Hotel Company…
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Growing Importance of Wellness in the Hospitality Real Estate Sector
Latest Trends in Wellness Real Estate Sector - Only a few years ago, wellness real estate sector was only an emerging industry, not well understood by the stakeholders, from consumers to developers and investors…
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Look for European Hotel Dealmaking to Pick Up Later in 2023
Deloitte's top hotel consultant, Andreas Scriven, has a finger on the pulse of European dealmaking. He forecasts more assets changing hands in the year's back half.
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What does Fair Franchising look like in 2023?
Last April, I met with several second-generation Asian American hotel owners in Baltimore…
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Q&A: Why You Should Put Payments at the Heart of Your Hospitality Tech Stack
Implementing the jumble of tools and services needed to raise the bar on the guest experience can feel like untangling spaghetti…
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Groups and corporate the main focus for revenue teams in 2023
Duetto has surveyed the global hotel industry to find out what are the burning issues of the day with revenue professionals.
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Quick Quotes from Hyatt CIO Eben Hewitt
During HT-NEXT 2022, Hewitt participated in a firechat where he explained how CIOs get fired, Hyatt’s experimentation mindset, and more.
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‘Sushi terrorism’ prank videos in Japan are hurting its famous conveyor belt restaurants
Sushi train restaurants have long been an iconic part of Japan’s food culture…
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