Management

As the travel and hospitality world turns the page on a period of uncertainty, we begin a new chapter in the industry centered around recovery, rebuilding, and renewed efforts towards revenue optimization…
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We talked with Sevda Oztetik about the trend for sustainable tourism and its implementation in hospitality…
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The novel coronavirus pandemic, which continues to impact our lives, society, and economy in less than predictable waves, does influence hotel asset classes and geographic markets in different ways…
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As hotel operations shift to accommodate smaller labor pools and guests at varying comfort levels, hotel restaurants, bars and other food-and-beverage outlets have followed suit.
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The COVID-19 Delta variant’s emergence and spread has hampered plans for group and business travel this fall and winter, spurring CBRE Hotels Research to temper its expectations in September for Q4 2021 U.S. lodging performance on a national basis…
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Technology incongruencies can be a significant driver of communications silos in the hospitality sector…
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During the second day of the National Association of Black Hotel Owners, Operators and Developers’ (NABHOOD) 25th annual International African-American Hotel Ownership & Investment Summit & Trade Show, held at the Miami Marriott Biscayne Bay…
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Aslan Serkan has a classic career path as a hotelier - from bell boy, whom he worked every summer in Turkey, to the general manager of the Kazan Palace by Tasigo and Neo Kazan Palace by Tasigo hotels in Kazan…
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One might say the guiding principle in keeping Hilton’s more than 6,600 hotels safe goes back to Robert Mueller — yes, that Robert Mueller, the former Federal Bureau of Investigation director.
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“A bird in the hand is worth two in the bush.” This wise saying has stood the test of time for a good reason, it cautions the greedy among us to value what they already have rather than chase after something with higher value but more risk…
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Small Luxury Hotels of the World (SLH) has identified 26 actively sustainable luxury hotels to be part of its newly launched “Considerate Collection.” The hospitality brand has also announced new sustainable initiatives forming part of a renewed…
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Luxury Travel Advisor’s parent company, Questex, owns the International Hospitality Investment Forum (IHIF), which recently convened in Berlin, bringing over 1,200 senior leaders in global hospitality investment and development together for the…
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Luxury Travel Advisor’s parent company, Questex, owns the International Hospitality Investment Forum (IHIF), which recently convened in Berlin, bringing over 1,200 senior leaders in global hospitality investment and development together for the…
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The hospitality industry gathered at The Lodging Conference at the JW Marriott Desert Ridge Resort here, and the atmosphere was one of positivity as everyone was excited to be together to discuss business and spend time with old friends…
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The collective hotel industry is facing a cold, hard truth: attaining the same level of pre-pandemic operational performance will not be measured in days, but months, even years…
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Melco Resorts & Entertainment has successfully cut plate waste in employee dining areas by up to 35%.
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During the Wyndham Hotels and Resorts webinar, “Effectively Operating Your Hotel When Faced with Staffing Challenges,” Steve Raposa, senior director, franchise operations & quality, Wyndham, guided the conversation with Tracy Ripa, SVP, North…
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While uncertainty continues to dominate headlines, there is a new constant that remains chronically underreported. Booked travel. In fact, it’s now been four consecutive months that hotel bookings globally have remained over 60% of 2019 levels…
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While the old school travel industry still dominates in stock market valuations, there’s no doubt that Airbnb has caused disruption. Even after the devastating pandemic, travel stocks are still a powerful option…
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Hotels struggled to remain profitable in 2020, and breaking even was considered positive. In order to stay in business, many hotels cut services where they could…
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A recent task force assignment sent me to a high end resort in Florida as Food & Beverage Manager.  While there still are plenty of challenges to be met during this recovery period in the industry, there are also many encouraging signs of a strong…
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At the start of the pandemic, I implemented, when considered in retrospect, was an uncharacteristic experiment. For an entire day, I tried not to touch anything in a public space…
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As we are all aware, budgeting for 2022 will present some challenges. Without a crystal ball, we are going to need to use our knowledge to form new ways to plan for our future.
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Kenneth Macpherson is the chief executive officer for Europe, Middle East, Asia and Africa…
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