Management

It is said that to truly learn a foreign language, one must leave the classroom and immerse themselves in that language day to day, preferably in a country where it is spoken…
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Traditionally, a major selling point for most all-inclusive resorts has been their sheer size. The higher the number of restaurants and bars, the better. The more pools, the better…
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Members of the FBI and the US Army Special Operations Command who were conducting a training exercise in downtown Boston raided the wrong hotel room and detained the person inside before realizing their mistake, the FBI said in a statement to CNN…
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Hotels and serviced apartments in Manchester have introduced a £1 per night charge on all accommodation bookings as part of an initiative to “deliver better visitor experiences and drive more staying visitors to the city”…
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Attorneys representing Las Vegas' most prominent hotels argue the lawsuit alleging a conspiracy to keep room rates high lacks a very important piece of evidence — proof of communication between any of the defendants…
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Every commentary on hotel performance refers to revenue per available room as a key industry metric — RevPAR. Yet non-room revenue from cafes, co-working, spas, and events is growing in importance…
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After the Biden administration put mandatory resort fees firmly in its crosshairs this year, different facets of the hospitality industry found themselves at odds, with some defending the fees and others saying they need to go…
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To say that the meetings-and-events (M&E) industry was significantly disrupted by the pandemic would be an understatement…
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The guest experience continues to be one of the main concerns for hoteliers. How to improve it when the guests’ expectations are constantly changing?
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The number of guests looking to venture beyond the walls of their all-inclusive resorts while on vacation appears to be growing…
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"You recently enjoyed a Dayuse experience, and we thank you for it," read a cheerful e-mail that popped up in my inbox, referencing a recent hotel stay.
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The pupils were visiting the United States as part of a ski trip, and now that their passports have been destroyed they're enjoying an impromptu sightseeing trip around New York
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Maintaining healthy competition among hotels is critical for consumers and operators. It ensures guests get the best value for their money and quality customer service, and that all operators earn their fair share with maximum profitability…
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Over the past three years, beleaguered hoteliers have faced down high turnover, uncertainty, the need to invest in new technology and, of course, price volatility…
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Radisson is choosing quality over quantity when it comes to growing its brands…
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Global investment firm Dubai Holding has acquired Henderson Park’s stake in The Westin Paris-Vendome to gain full control of the €650m hotel in France.
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Hotel Indigo London K West Shepherds Bush will be one of the brand’s flagship London properties due to its individual design and superb location and has been signed in partnership with the Lancaster Landmark Hotel Company…
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Latest Trends in Wellness Real Estate Sector - Only a few years ago, wellness real estate sector was only an emerging industry, not well understood by the stakeholders, from consumers to developers and investors…
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Deloitte's top hotel consultant, Andreas Scriven, has a finger on the pulse of European dealmaking. He forecasts more assets changing hands in the year's back half.
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Last April, I met with several second-generation Asian American hotel owners in Baltimore…
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Implementing the jumble of tools and services needed to raise the bar on the guest experience can feel like untangling spaghetti…
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Duetto has surveyed the global hotel industry to find out what are the burning issues of the day with revenue professionals.
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During HT-NEXT 2022, Hewitt participated in a firechat where he explained how CIOs get fired, Hyatt’s experimentation mindset, and more.
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Sushi train restaurants have long been an iconic part of Japan’s food culture…
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