Travelodge targets UK local authorities in expansion push
Budget hotel brand Travelodge has approached local authorities across the UK as it looks to secure 300 sites for new properties
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Travelodge targets UK local authorities in expansion push
Budget hotel brand Travelodge has approached local authorities across the UK as it looks to secure 300 sites for new properties
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Hilton Tests New Ways to Increasingly Personalize Guest Bookings
Strides in artificial intelligence will enable Hilton and many others to enhance and speed personalization efforts. You ain't seen nothing yet.
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Hotel guests want more than cake for special occasions
Travelers looking to commemorate a special occasion these days are looking to go well beyond the basics…
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Asia’s best restaurant for 2023 revealed
Bangkok has long been considered a world capital when it comes to street food. But these days, its fine dining scene is proving to be just as alluring.
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Investors Rethink Hotel Sector’s Main Performance Metric
Every commentary on hotel performance refers to revenue per available room as a key industry metric — RevPAR. Yet non-room revenue from cafes, co-working, spas, and events is growing in importance…
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‘Hotel Rwanda’ hero to be freed after 25-year terrorism sentence commuted
Paul Rusesabagina, who inspired the Hollywood film “Hotel Rwanda,” was released from prison in Rwanda after his prison sentence was commuted Friday by the country’s President Paul Kagame.
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The High Value of Operating Efficiently
Jeff McConathy of Kasa shares how his lodging brand can employ only four full-time staff members per property and still give guests the hospitable experience they want and deserve.
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The industry is divided over resort fees
After the Biden administration put mandatory resort fees firmly in its crosshairs this year, different facets of the hospitality industry found themselves at odds, with some defending the fees and others saying they need to go…
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The hotel shaped like two gigantic swords
In Qatar, a country where the subway has a business class compartment and Friday brunch is a competitive sport, opulence is a mere baseline.
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HIGHGATE’S CEO EVADED POLITICAL TURMOIL IN IRAN. IT HELPED HIM BECOME A TRANSCENDENT LEADER
Arash Azarbarzin, the CEO of Highgate, knows struggle. He was an immigrant of necessity, having sought political asylum in the U.S…
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How personalization contributes to increased revenue and profits
Hotels are often biased when creating offerings and packages for potential guests because they make decisions based on a hunch or past experiences that are no longer relevant…
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Growing your M&E Revenues in a Recovering Market
To say that the meetings-and-events (M&E) industry was significantly disrupted by the pandemic would be an understatement…
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Starbucks, McDonald’s top restaurant ranking
Starbucks and McDonald’s continue to be the world’s most valuable restaurant brands, according to the 2023 “Restaurants 25” report from independent brand valuation consultancy Brand Finance.
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6 hotel mistakes that destroy your guest experience
The guest experience continues to be one of the main concerns for hoteliers. How to improve it when the guests’ expectations are constantly changing?
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Chinese tourists are traveling again — but not the way they used to
Chinese tourists are raring to travel again. But this time, the usual suspects — Venice, Paris and Madrid, for example — aren’t their top picks.
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10 minutes with Denis Sorin the Arabian hallmark maker
Denis Sorin, the president of Amsa Hospitality, is more than a hotelier. As an entrepreneur and advocate of Arabian hospitality, he tells us about his vision and aspirations for KSA.
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Have Fun with ChatGPT for Now Because It’s About to Get Serious
The adoption of AI in several different roles and industries will be fast so it’s time to understand how it can help add to your hotel’s offerings, make processes more efficient, and improve your guests’ experience…
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Hospitality Staffing is Prime for Disruption: How Intelligent Systems Are Changing the Game
When we think about technology in business, the hospitality sector isn’t necessarily the first one to come to mind…
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