Technology

Waverly Labs, pioneers of smart translation solutions, is expanding its mission to break down language barriers with the launch of Forum, a mobile and web-based app that helps unlimited numbers of people communicate with ease…
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What is Social Media? Many people still ask questions about  social media and its use.  Obviously, this is not the case, but then what does social media mean?
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From gold, cash and certified checks through to credit cards, digital wallets and cryptocurrencies, the world of payments now contains a litany of terminology, acronyms, governing bodies, networks and technologies…
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Hoteliers are constantly asked to sift through growing volumes of complex data to make sound business decisions. But to get the most out of that data, they need to track the right metrics…
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Accor announced the creation of Accor One Living – an industry-first platform dedicated to the integration of innovative hospitality solutions into mixed-used developments.
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“We provide elite venues and services to our valued guests and their families. The health and safety of our guests is our number one priority, and this service helps with that promise.”
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With the implementation of service robots, the pain points caused by the hotel labor shortage are mitigated by robotics taking on cleaning and hotel food services, allowing employees to focus more of their time catering to the needs of guests…
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We’re taking a look back at HT’s history to gather some key takeaways for the coming year and beyond.
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There are an awful lot of IoT devices out there that have little to no protection against malware attacks, creating very attractive attack points for bad actors.
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When crafting the perfect hotel experience for your guests, part of the plan has to include top-notch housekeeping routines…
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Is your resume good enough to stand out to a hiring manager or an artificial intelligence bot that's doing first round screening? Optimize your CV with the skills that hospitality managers are looking for…
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SEO, or search engine optimization, improves the visibility and ranking of a website on search engine results pages (SERPs). SEO can be a powerful tool for booking traffic and generating leads for hotels…
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Over the past year, we’ve bolted out from the gates in the aftermath of the pandemic, staying at multiple properties with daily rates in excess of 1,000 dollars, euros, or pounds as part of our consultancy work auditing luxury hotels to improve…
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While verbal or physical assaults of a staff member may be rare, those on the receiving end say they are grateful that management and owners care and are prepared
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From logistics to upfront costs, becoming a green, reduced-carbon resort is a challenge. But it's one that quite a few Caribbean resort owners are not shying away from.
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Hyatt has launched a new experiences platform for members of its World of Hyatt loyalty programme.
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South Korea’s antitrust regulator said Tuesday it would slap two Booking Holdings brands fines of $1,750 (2.5 million won) for its flagship brand Booking.com — and a similar fine on sister brand Agoda — for not clearly telling customers that their…
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After a frenetic week down in Orlando at the end of June for this year’s HITEC, it’s clear that one trend firmly embedded in the hospitality landscape for the next few years is the QR (quick response) code…
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Singapore is set to welcome its first ever "supertall" skyscraper, a term used to describe buildings that exceed 300 meters (984 feet) in height.
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Everyone is talking about NFT (non-fungible token) technology, and businesses are spending big bucks on massive opportunities for bringing this technology to the hospitality industry.
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Workers are finding modern PMS technology to be more efficient and easier to use because it seamlessly connects nearly every area of hotel operations.
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The hotel check-in process is practically the same as it was a hundred years ago. Hotels require guests to register, which involves the guest providing or confirming personal information, including contact information and a signature…
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If guests are still required to dial a prefix before accessing 911 operators, if your front desk still intercepts these emergency calls, or if your MLTS doesn't deliver the street address, floor number and room number from where the call originates…
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As has been well-documented, the Covid-19 pandemic had a significant impact on the hotel industry.
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