Juice jacking is the newest technique hackers use to attack travelers
Expert explains how to avoid being hacked this vacation season
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Juice jacking is the newest technique hackers use to attack travelers
Expert explains how to avoid being hacked this vacation season
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ChatGPT means radically improved travel sales conversion
When we launched Travelocity in 1996, it had state-of-the-art design and, along with Expedia and others, it created the largest category of e-commerce.
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GOOGLE REDESIGNS HOTEL BROWSING ON MOBILE
Google is gearing up for the summer travel season. The company on Monday announced new tools to help travelers save money on their flights with a price guarantee, browse hotels more easily and stay organized as they search for that ideal getaway…
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EV Charging: The Future’s Must-Have Hotel Amenity
The U.S. charging network is 460k chargers short of meeting demand for EV drivers in coming years. Hotels could help fill that demand.
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What is the optimal distribution mix in a hotel?
There is no set formula for an optimal distribution mix that applies to all hotels…
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Hilton Tests New Ways to Increasingly Personalize Guest Bookings
Strides in artificial intelligence will enable Hilton and many others to enhance and speed personalization efforts. You ain't seen nothing yet.
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The High Value of Operating Efficiently
Jeff McConathy of Kasa shares how his lodging brand can employ only four full-time staff members per property and still give guests the hospitable experience they want and deserve.
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How personalization contributes to increased revenue and profits
Hotels are often biased when creating offerings and packages for potential guests because they make decisions based on a hunch or past experiences that are no longer relevant…
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Have Fun with ChatGPT for Now Because It’s About to Get Serious
The adoption of AI in several different roles and industries will be fast so it’s time to understand how it can help add to your hotel’s offerings, make processes more efficient, and improve your guests’ experience…
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Japanese hotel boss apologizes for only changing water in spa bath twice a year
The boss of a 158-year-old Japanese guesthouse has apologized for only changing the water in its spa bath twice a year, after it was found to be teeming with potentially deadly bacteria.
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Radisson Hotel Group Rolls Out New Digital Loyalty Program and Group Events Booking Platform
Radisson Hotel Group is making strides in its digital transformation with the expansion of its Book It Easy online booking platform for meetings and events, which is now available in all key conference hotels in EMEA…
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ChatGPT: How Conversational Bots will be the New OTAs
A glimpse into the future of online distribution, and how hotels can leverage this trend.
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Eight Questions to Determine the Right VoIP Provider
Hotels and restaurants, here are 8 questions to ask to help choose the best VoIP provider for your hospitality business.
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Marriott property in Dubai converts humidity into drinking water for guests
The Delta Hotels by Marriott, Dubai Investment Park property has collaborated with AirOWater in an initiative to transform humidity in the air into drinking water for hotel guests.
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Waverly Labs Launches Interpretation App Called Forum
Waverly Labs, pioneers of smart translation solutions, is expanding its mission to break down language barriers with the launch of Forum, a mobile and web-based app that helps unlimited numbers of people communicate with ease…
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Social Media Trends, Markets and Platforms
What is Social Media? Many people still ask questions about social media and its use. Obviously, this is not the case, but then what does social media mean?
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Buy Now Pay Later Yet One More Convenience Evolution
From gold, cash and certified checks through to credit cards, digital wallets and cryptocurrencies, the world of payments now contains a litany of terminology, acronyms, governing bodies, networks and technologies…
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Information Overload: The Importance of Tracking the Right Metrics
Hoteliers are constantly asked to sift through growing volumes of complex data to make sound business decisions. But to get the most out of that data, they need to track the right metrics…
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Accor announced the creation of Accor One Living – an industry-first platform dedicated to the integration of innovative hospitality solutions into mixed-used developments.
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Wynn and Encore Resorts to Provide Guests with 24/7 Telehealth Services
“We provide elite venues and services to our valued guests and their families. The health and safety of our guests is our number one priority, and this service helps with that promise.”
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Service Robots: A Helping Hand for the Hotel Labor Shortage
With the implementation of service robots, the pain points caused by the hotel labor shortage are mitigated by robotics taking on cleaning and hotel food services, allowing employees to focus more of their time catering to the needs of guests…
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We’re taking a look back at HT’s history to gather some key takeaways for the coming year and beyond.
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Why Are IoT Systems So Vulnerable to Attacks?
There are an awful lot of IoT devices out there that have little to no protection against malware attacks, creating very attractive attack points for bad actors.
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Hotel housekeeping tips and tricks
When crafting the perfect hotel experience for your guests, part of the plan has to include top-notch housekeeping routines…
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