Technology

Expert explains how to avoid being hacked this vacation season
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When we launched Travelocity in 1996, it had state-of-the-art design and, along with Expedia and others, it created the largest category of e-commerce.
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Google is gearing up for the summer travel season. The company on Monday announced new tools to help travelers save money on their flights with a price guarantee, browse hotels more easily and stay organized as they search for that ideal getaway…
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The U.S. charging network is 460k chargers short of meeting demand for EV drivers in coming years. Hotels could help fill that demand.
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There is no set formula for an optimal distribution mix that applies to all hotels…
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Strides in artificial intelligence will enable Hilton and many others to enhance and speed personalization efforts. You ain't seen nothing yet.
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Jeff McConathy of Kasa shares how his lodging brand can employ only four full-time staff members per property and still give guests the hospitable experience they want and deserve.
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Hotels are often biased when creating offerings and packages for potential guests because they make decisions based on a hunch or past experiences that are no longer relevant…
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The adoption of AI in several different roles and industries will be fast so it’s time to understand how it can help add to your hotel’s offerings, make processes more efficient, and improve your guests’ experience…
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The boss of a 158-year-old Japanese guesthouse has apologized for only changing the water in its spa bath twice a year, after it was found to be teeming with potentially deadly bacteria.
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Radisson Hotel Group is making strides in its digital transformation with the expansion of its Book It Easy online booking platform for meetings and events, which is now available in all key conference hotels in EMEA…
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A glimpse into the future of online distribution, and how hotels can leverage this trend.
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Hotels and restaurants, here are 8 questions to ask to help choose the best VoIP provider for your hospitality business.
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The Delta Hotels by Marriott, Dubai Investment Park property has collaborated with AirOWater in an initiative to transform humidity in the air into drinking water for hotel guests.
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Waverly Labs, pioneers of smart translation solutions, is expanding its mission to break down language barriers with the launch of Forum, a mobile and web-based app that helps unlimited numbers of people communicate with ease…
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What is Social Media? Many people still ask questions about  social media and its use.  Obviously, this is not the case, but then what does social media mean?
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From gold, cash and certified checks through to credit cards, digital wallets and cryptocurrencies, the world of payments now contains a litany of terminology, acronyms, governing bodies, networks and technologies…
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Hoteliers are constantly asked to sift through growing volumes of complex data to make sound business decisions. But to get the most out of that data, they need to track the right metrics…
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Accor announced the creation of Accor One Living – an industry-first platform dedicated to the integration of innovative hospitality solutions into mixed-used developments.
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“We provide elite venues and services to our valued guests and their families. The health and safety of our guests is our number one priority, and this service helps with that promise.”
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With the implementation of service robots, the pain points caused by the hotel labor shortage are mitigated by robotics taking on cleaning and hotel food services, allowing employees to focus more of their time catering to the needs of guests…
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We’re taking a look back at HT’s history to gather some key takeaways for the coming year and beyond.
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There are an awful lot of IoT devices out there that have little to no protection against malware attacks, creating very attractive attack points for bad actors.
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When crafting the perfect hotel experience for your guests, part of the plan has to include top-notch housekeeping routines…
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