UPDATE: Customer Data Confirmed Stolen in Omni Hotels Cyberattack
Daixin ransomware gang claims responsibility for the attack. Plus, cybersecurity experts offer some advice.
read more
UPDATE: Customer Data Confirmed Stolen in Omni Hotels Cyberattack
Daixin ransomware gang claims responsibility for the attack. Plus, cybersecurity experts offer some advice.
read more
Digitizing Gratuity: Hotel Tipping for Modern Guests
Learn how digital tipping fosters higher wages, feedback, and talent retention in the hospitality sector.
read more
Cendyn’s World Tour kicks off in New York
Hotel tech companies join forces for a globetrotting adventure of innovation, connection, and industry transformation.
read more
BUSINESS TRAVEL IS BACK AND CORPORATE CUSTOMERS NOW MORE DEMANDING THAN EVER
Business travel has just about reached its pre-pandemic revenue levels. However, the face of business travel is totally transformed with technology shifting the dynamics as the industry responds, says Ryan Haynes, director of Haynes MarComs…
read more
The 3 types and the implementation of training and development
Employee training and development is very crucial in employee performance and customer satisfaction. In a previous article, I described the connection of Training & Development to Employee Motivation and Customer Loyalty…
read more
Guesty, a leading software platform for property management in the short-term rental (STR) and hospitality sector, has announced a Series F funding round of $130 million. The round was spearheaded by KKR, a global investment firm, with Inovia…
read more
How Hotels Can Leverage Financial Integration to Boost Efficiency and Profitability
Within a hotel organization’s finance and accounting departments, the importance of system integration cannot be overstated. Ensuring that all elements of the tech stack complement each other’s capabilities not only streamlines critical property…
read more
A third of people have switched hotel rooms due to ‘bad air’
New research has uncovered the significant influence of air conditioning and ventilation on top-tier hospitality experiences, emphasising the vital role of air as a wellness trend gaining traction within the industry…
read more
Track This Hotel Launches Service to Help Travelers Save on Hotel Bookings
Today, Track This Hotel announced the launch of its platform to help travelers manage hotel booking costs more effectively. By monitoring hotel rates after booking, the service alerts users to potential savings, offering a practical solution in a…
read more
The Rise of Mobile Keys in Hospitality
Digital guest keys have come of age, overcoming many early hurdles, including technical issues, compatibility, and user adoption. Today, digital keys, accessed through a guest's smartphone, are becoming commonplace at upscale hotels and resorts and…
read more
Cybersecurity expert shares what guests, hotels should know in wake of Omni breach
In the wake of a recent cyberattack on Omni Hotels & Resorts that prompted a "shut down [of] its systems to protect and contain its data," experts are reminding people of the actions guests can take to preserve their digital safety and weighing in…
read more
A Sleep Escape at Four Seasons Hotel London at Park Lane
Sleep, or lack thereof, is a topic of which we all have plenty to say. Very few of us actually get enough good, quality shut-eye — according to The Sleep Charity, 40% of adults and children suffer from sleep issues. Many adults (43%) note that…
read more
Why Hoteliers Should Rethink Their Elevator’s Lifeline: PBX vs. Dedicated Emergency Phones
While PBX systems utilizing Voice over Internet Protocol (VoIP) networks are ideal for general hotel communication, emergency communications paths within the elevator must meet unique code requirements and require special attention as it pertains to…
read more
Metaverse mapping: Blockchain’s role in building virtual hotel realities
The blockchain industry is experiencing exponential growth, with a compound annual growth rate (CAGR) of 56.3%, poised to reach an impressive $163.83 billion by 2029.
read more
Hotels are cashing in on boom in multi-billion dollar sleep tourism industry
Hotels are cashing in on a boom in the multi-billion dollar sleep tourism industry with a host of high-tech room features promising a dream vacation.
read more
Two luxury Liverpool city centre hotels hit with poor food hygiene ratings
Two high-end Liverpool city centre hotels that both opened in recent years have been hit with poor food hygiene ratings.
read more
IFTM is in ‘full force’ preparation mode for the 47th WorldSkills Competition
The international vocational skills contest will be held in France this September, with Macao-based lecturer David Charles Wiley Jr. serving as an ‘expert lead.’
read more
Choice Hotels Promotes Sireesha Kunduri to Chief of Product Engineering
Choice Hotels International, Inc. (NYSE: CHH), one of the world's largest lodging franchisors and a leader in hospitality technology, announced today that it has promoted Sireesha Kunduri to Chief of Product Engineering…
read more