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The most colorful description of a company's experience during Covid was conveyed to me by Joss Kent, CEO of AndBeyond, whose safari lodge business' strategy is driven exclusively by its sustainability-related impact objectives…
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The most recent edition of the ‘European Tourism Trends & Prospects’ quarterly report from the European Travel Commission (ETC) predicts that European tourism will demonstrate resilience amidst risks on multiple fronts…
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For owners, managers, and employees alike, the past few years have been, in a word: unpredictable!
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There is one truism about the connection between trends and the global pandemic that could not be more accurate: COVID-19 for the most part is an accelerator towards a future that was already coming, suddenly pushed into the path of a speeding…
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Now that Covid is waning, it is time for us to re-examine how to use communications media to our full advantage…
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The desires to deliver positive experiences for guests and maintain profits have never been more at odds in the hotel industry than they are now, and executives speaking at the 2022 Americas Lodging Investment Summit said there's a simple reason for…
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The World Tourism Organisation (UNWTO) has echoed the World Health Organisation’s (WHO) call to lift or ease travel restrictions amid the Covid-19 pandemic.
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A design aesthetic that is easier to maintain and gives guest rooms the sense of a larger space and more light — but often a view of the toilet — needs to be artfully executed for post-pandemic hospitality marketing…
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Inflation can be a good thing for travel sectors able to play the rate game. But volume eventually has to catch up and play a part in the rebound…
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Hotels and other travel brands did see good numbers as they headed into the holiday season, but we're likely to see signs of consumers tapping the breaks in the early part of 2022. Let's hope that will be short-lived…
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The latest data since the Omicron variant emerged isn’t showing any massive swings in global hotel performance, but that doesn’t mean all regions are selling out rooms.
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Tens of thousands of airline passengers have been hit by the grounding of thousands of flights as a surge in Covid cases causes staff shortages.
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Finance, Technology and Service Will Dominate Next Year
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Hotels in Europe were only just getting the wind back in their sails, and now it looks like the recovery momentum could quickly stall over governmental responses to the Omicron variant.
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The industry must find a way to work around this unpleasant reality, says Steve Endacott . Like many in the travel sector, I had hoped the worst of Covid-19 disruption was behind us and we could look forward to a strong summer 2022…
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Since the beginning of the pandemic, half of all full-service restaurant operators across the country have implemented Quick Response (QR) code menus, and there has been a 750% increase in QR code downloads over the past 18 months…
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With NYC Mayor Bill de Blasio’s recent announcement of a city-wide vaccination mandate, hoteliers may be wondering what their future and that of their employees will look like.
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Just when US airlines thought they were on the verge of profitability again, along came the Omicron variant to put those hopes in doubt.
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