In an age of specialization, Homi Vazifdar is one of the few remaining hotel generalists…
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In an age of specialization, Homi Vazifdar is one of the few remaining hotel generalists…
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Some instincts are timeless. And in hotels, the need for giving and receiving hospitality is one of them…
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Five Employee Benefit Trends Taking Shape in 2022
Employers face unprecedented challenges in 2022 trying to retain and attract well-qualified workers in the current high-demand environment for workers given the low unemployment rate and workers' low job satisfaction and high expectations…
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Why upselling is important for hotels
While upselling often gets touted as a great way to boost revenue and the guest experience, its importance goes way beyond that.
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Revealed: The top upselling deals and trends for 2022
Which upselling offers work best? And how much ancillary revenue can I expect to make with upselling at my hotel?
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CSR adoption in independent hotels: The drivers and barriers
A focus piece that resumes the challenges of independent hotels in their CSR journey…
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How to Help Your Hotel Become Net-Zero
There are a variety of important steps hoteliers can take to reach carbon net-zero targets. Learn what they are in this Q&A with Andre Marino of Schneider Electric.
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FROM FOUNDER TO CEO, AGODA’S CEO-IN-WAITING ON STARTUP JOURNEY, TACTICS AND TECH
THE startup he founded was acquired by Booking Holdings and now he’s the CEO-in-waiting of Agoda, waiting to step into the role on July 1. How did he get from founder to employee to CEO?
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BEST WESTERN CEO HOPES FOR RECORD SUMMER PERFORMANCE
BWH Hotel Group has emerged from the pandemic with a strong balance sheet, while also providing relief worth millions of dollars to their member hoteliers, according to President and CEO Larry Cuculic…
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Why Hotels Should Be Worried Now About Looming Stagflation
Stagflation, or a mix of slow growth and high prices, would be an unfamiliar crisis. Even the shrewdest hotel executives and investors would need to be on guard.
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What if hope is not a business plan?
It seems the new normal in hotels is smaller sales teams and the battle cry from these teams is “We are too busy to sell.” RFPs are rolling in again and all they can hope to do is to keep up with them—one at a time…
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Vegan philosophy: To be or not to be plant-based?
Amid the cacophony from the social networks and other media, the word VEGAN is becoming more and more talked about…
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Using Technology to Boost Sales
The right tools can help you look deeper into the market to better understand where business is going.
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Sustainability in Hospitality: Building Trust Through Transparency
Is sustainability in the hospitality industry just another trend? Is it one more thing to "check off the list" for General Managers and Marketing Directors to gain a competitive edge or catch up with the hotel next door that just got a green label…
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People Want to Travel! 4 Industry Leaders Say That Tourism Will Change and Grow
The global travel and tourism industry's post-pandemic recovery is gaining pace as the world’s pent-up desire for travel rekindles.
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Are Hotel Guests Talking the Talk but Not Walking the Walk on Sustainability?
A while ago, I was conducting some focus groups with frequent travelers. The participants were educated, experienced, and frequent guests at hotels and resorts…
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Why an RMS Will Never Replace Human Revenue Managers
For some hoteliers, a Revenue Management System (RMS) seems like the ticket to higher occupancy and room rates. Get the software, input some data and away you go. Or something like that.
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As travel ramps up, travel professionals face a slew of challenges, including staffing shortages, burnout, high prices and low availability.
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