Social Media Trends, Markets and Platforms
What is Social Media? Many people still ask questions about social media and its use. Obviously, this is not the case, but then what does social media mean?
read more
Social Media Trends, Markets and Platforms
What is Social Media? Many people still ask questions about social media and its use. Obviously, this is not the case, but then what does social media mean?
read more
Buy Now Pay Later Yet One More Convenience Evolution
From gold, cash and certified checks through to credit cards, digital wallets and cryptocurrencies, the world of payments now contains a litany of terminology, acronyms, governing bodies, networks and technologies…
read more
How to use QR Codes in Hotels as a Marketing or Guest Service Tool, Also after Covid-19
What are QR codes? QR codes (short for Quick Response Code) contain data used to point towards your hotel website or any other form of information you want to provide to your hotel guests.
read more
Hyatt Reports Record Hotel Pipeline of Approximately 117,000 Rooms Worldwide As of Year-end 2022
Hyatt Hotels Corporation shared today that Hyatt is positioned for continued transformative growth in 2023 and beyond with a record pipeline of approximately 117,000 rooms worldwide as of year-end 2022…
read more
5 Restaurant Trends For 2023, According to MICHELIN Restaurant Chefs
More inclusive beverage menus, nanotechnology-powered ingredients and back-to-basics cooking, these are some of the developments we will see in the coming year, say Asia’s leading restaurant chefs.
read more
LETTER FROM THE SKIES: THE CHINESE ARE COMING, SO IS AI ON STEROIDS – HELLO, 2023
I AM writing this at 15,000 feet, onboard an ATR 72-500 on a Firefly flight between Singapore and Kuala Lumpur…
read more
Mobile Hotel Tech: The Latest Trends from Asia
From my desk in Bangkok, I can see that the big mobile digital trends affecting North America and Europe are also in play in Asia.
read more
Travel is Back, but It's Different: How Hotels Can Adapt
There's no doubt about it: travel is back. Last summer saw renewed enthusiasm for hitting the road, and this summer confirmed it.
read more
Who is hotel marketer’s best friend going into 2023?
I believe hospitality's old friend and foe Google will be the single biggest opportunity in hotel digital marketing going in 2023, and here is why:
read more
Hundreds of tourists stranded in Machu Picchu amid Peru protests
About 300 tourists from around the world have been left stranded in the ancient city of Machu Picchu, according to the mayor, after Peru was plunged into a state of emergency following the ousting of the country's president…
read more
The Lag in Food and Beverage Recovery
According to CBRE’s September 2022 Hotel Horizons® forecast for the overall U.S. lodging industry, rooms revenue per-available-room (RevPAR) will exceed 2019 annual levels in 2022…
read more
How an early nomad’s life shaped Steve Hafner, and how he sees talent, tech and human imagination
From references to Hugh Hefner to learning from his five daughters and how to ace media interviews, this interview with Steve Hafner, CEO and co-founder of KAYAK, covers it all…
read more
Year end travel report – Top 10 festive trends and soaring booking confidence
With the big festive getaway about to begin, new bookings insights revealed by Sabre show improving travel confidence and the emerging festive destinations of choice for global travelers.
read more
Humanize the Employee Experience to Prevent Burnout in Hotel Workers
New research by leading HCM Provider, Ceridian, shows that burnout rates continue to run high among supermarket and hotel industry employees, with 20% workers analyzed experiencing burnout this year and last…
read more
Proven Strategies to Increase Hotel Occupancy
There are a few statistics that stay top-of-mind for any hotel manager: Occupancy rate, or the percentage of rooms that are full on any given night, is one of the big ones — and with good reason.
read more
Sparking Passion For Hospitality In Gen Z
Generation Z (Gen Z) follows after the Millennials and defines individuals born between 1997-2013. Gen Zers are entering the workforce with a different set of expectations and aspirations for their careers and work-life balance…
read more
The 33 Definitive Hospitality Industry Statistics You Need to Know For 2023
As 2022 comes to a close and we gather with industry experts, peers, and colleagues to prepare for the year ahead, we find ourselves looking upon a terrain that is no longer desolate but thriving…
read more
A New Day in Revenue Management, Again
As the hotel industry continues to recover from the COVID-19 pandemic, hotels are looking for opportunities to drive top-line sales.
read more