Facial recognition technology: How to balance personalization and privacy
Facial recognition technology has gained significant attention in recent years for its potential applications in various industries…
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Facial recognition technology: How to balance personalization and privacy
Facial recognition technology has gained significant attention in recent years for its potential applications in various industries…
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7 Things to Consider When Implementing Contactless Check-In to Your Hotel
The hospitality industry is undergoing a significant digital transformation, and one of the most promising developments is the rise of contactless check-in. After COVID, contactless check-in is a necessity…
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Juice jacking is the newest technique hackers use to attack travelers
Expert explains how to avoid being hacked this vacation season
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ChatGPT means radically improved travel sales conversion
When we launched Travelocity in 1996, it had state-of-the-art design and, along with Expedia and others, it created the largest category of e-commerce.
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The High Value of Operating Efficiently
Jeff McConathy of Kasa shares how his lodging brand can employ only four full-time staff members per property and still give guests the hospitable experience they want and deserve.
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Have Fun with ChatGPT for Now Because It’s About to Get Serious
The adoption of AI in several different roles and industries will be fast so it’s time to understand how it can help add to your hotel’s offerings, make processes more efficient, and improve your guests’ experience…
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ChatGPT: How Conversational Bots will be the New OTAs
A glimpse into the future of online distribution, and how hotels can leverage this trend.
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10 Facts About How Different Generations Interact with Guest Reviews
Different generations interact with guest reviews differently. TrustYous latest consumer research reveals how hotels and destinations can adapt their offering for younger and older travelers.
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BWH Hotel Group is expanding its upscale, chic boutique brand, Aiden, as the brand is set to grow by over 200% in the years ahead with the portfolio doubling in 2023 alone. Highlights of the brand growth include the upcoming launch of Aiden in India…
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Waverly Labs Launches Interpretation App Called Forum
Waverly Labs, pioneers of smart translation solutions, is expanding its mission to break down language barriers with the launch of Forum, a mobile and web-based app that helps unlimited numbers of people communicate with ease…
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Buy Now Pay Later Yet One More Convenience Evolution
From gold, cash and certified checks through to credit cards, digital wallets and cryptocurrencies, the world of payments now contains a litany of terminology, acronyms, governing bodies, networks and technologies…
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How to use QR Codes in Hotels as a Marketing or Guest Service Tool, Also after Covid-19
What are QR codes? QR codes (short for Quick Response Code) contain data used to point towards your hotel website or any other form of information you want to provide to your hotel guests.
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Information Overload: The Importance of Tracking the Right Metrics
Hoteliers are constantly asked to sift through growing volumes of complex data to make sound business decisions. But to get the most out of that data, they need to track the right metrics…
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Wynn and Encore Resorts to Provide Guests with 24/7 Telehealth Services
“We provide elite venues and services to our valued guests and their families. The health and safety of our guests is our number one priority, and this service helps with that promise.”
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Mobile Hotel Tech: The Latest Trends from Asia
From my desk in Bangkok, I can see that the big mobile digital trends affecting North America and Europe are also in play in Asia.
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Service Robots: A Helping Hand for the Hotel Labor Shortage
With the implementation of service robots, the pain points caused by the hotel labor shortage are mitigated by robotics taking on cleaning and hotel food services, allowing employees to focus more of their time catering to the needs of guests…
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We’re taking a look back at HT’s history to gather some key takeaways for the coming year and beyond.
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4 Hospitality Tech Trends for 2023 and Beyond
Having worked in the hospitality business for a long time, I feel we often underappreciate how resilient – and adaptive – this industry is…
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