By tag

Facial recognition technology has gained significant attention in recent years for its potential applications in various industries…
read more

The hospitality industry is undergoing a significant digital transformation, and one of the most promising developments is the rise of contactless check-in. After COVID, contactless check-in is a necessity…
read more

Expert explains how to avoid being hacked this vacation season
read more

When we launched Travelocity in 1996, it had state-of-the-art design and, along with Expedia and others, it created the largest category of e-commerce.
read more

Jeff McConathy of Kasa shares how his lodging brand can employ only four full-time staff members per property and still give guests the hospitable experience they want and deserve.
read more

The adoption of AI in several different roles and industries will be fast so it’s time to understand how it can help add to your hotel’s offerings, make processes more efficient, and improve your guests’ experience…
read more

A glimpse into the future of online distribution, and how hotels can leverage this trend.
read more

Different generations interact with guest reviews differently. TrustYou’s latest consumer research reveals how hotels and destinations can adapt their offering for younger and older travelers.
read more

BWH Hotel Group is expanding its upscale, chic boutique brand, Aiden, as the brand is set to grow by over 200% in the years ahead with the portfolio doubling in 2023 alone. Highlights of the brand growth include the upcoming launch of Aiden in India…
read more

Waverly Labs, pioneers of smart translation solutions, is expanding its mission to break down language barriers with the launch of Forum, a mobile and web-based app that helps unlimited numbers of people communicate with ease…
read more

From gold, cash and certified checks through to credit cards, digital wallets and cryptocurrencies, the world of payments now contains a litany of terminology, acronyms, governing bodies, networks and technologies…
read more

What are QR codes? QR codes (short for Quick Response Code) contain data used to point towards your hotel website or any other form of information you want to provide to your hotel guests.
read more

Hoteliers are constantly asked to sift through growing volumes of complex data to make sound business decisions. But to get the most out of that data, they need to track the right metrics…
read more

“We provide elite venues and services to our valued guests and their families. The health and safety of our guests is our number one priority, and this service helps with that promise.”
read more

From my desk in Bangkok, I can see that the big mobile digital trends affecting North America and Europe are also in play in Asia.
read more

With the implementation of service robots, the pain points caused by the hotel labor shortage are mitigated by robotics taking on cleaning and hotel food services, allowing employees to focus more of their time catering to the needs of guests…
read more

We’re taking a look back at HT’s history to gather some key takeaways for the coming year and beyond.
read more

Having worked in the hospitality business for a long time, I feel we often underappreciate how resilient – and adaptive – this industry is…
read more