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Beatrice Tollman is dedicated to her craft and has an unwavering determination to deliver the best of everything. For the founder and president of Red Carnation Hotel Collection, hotelkeeping is a 24/7 love affair…
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As hotels around the globe continue to grapple with the impact of the coronavirus pandemic, we have released a comprehensive report exploring the steps hotels can take to navigate the ‘new normal’.
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A major shout out to all Housekeeping Departments in all properties and all over the world, for being able to cope with the new needs brought by pandemic…
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The year 2020 will be marked in history, surely for the travel and hotel industry. Most hotels suffer from a sudden disruption due to COVID-19 crisis and the consequent travel regulations…
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The hospitality market has changed, it has evolved. The hotel is no longer a place to spend the night but has become a fundamental part of the guest’s experience and Hotels can offer to the guests much more than a room…
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Much like the growing popularity of the leisure 'staycation,' the business 'staycation' reveals itself as a predominant post-COVID-19 trend that will leverage hotels within driving distance
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Independent hotel operators shared insights into how they’re working with online travel agencies…
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Because the digital marketing landscape shifts so rapidly, it’s important that your hotel is using the best marketing ideas to drive new business.
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For many hotels, the time-honored Pace Report forms the heart and soul of their RM analysis. Pace Reports are usually designed to give the reader a quick snapshot of future rooms revenue versus the previous year…
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To maximize revenue at your property, a hotel lead management strategy is essential. We all know that when hospitality is booming, working in hotel sales is a blast…
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As revenue managers, we eat sleep and breathe reports, channels, daily rates, pace, etc – but are we articulating the importance of these items to other teams within our organization?
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A recent study conducted by Expedia Group claimed travelers are 57 percent more likely to book a hotel via an OTA than before the pandemic, as a result of emerging traveler booking motivations such as: To get the best nightly rate (69 percent), To…
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Hotel marketing has always been a blend of creativity and data. There’s equal parts of data-driven revenue management, copywriting and consumer psychology…
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“The key to success right now is local — local history, local food,” says Isidoro Di Franco, general manager of Toscana Resort Castelfalfi, 70 minutes’ drive southwest of Florence, Italy.
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It’s not going to be a typical winter, by any means…
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To accommodate guests’ increased desire for outdoor spaces, hoteliers are investing in extra seating options for individuals and groups as well as boosting internet connectivity for a seamless indoor-outdoor transition…
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A new Expedia Group study, in partnership with research firm BVA BDRC, examines the contributions of online travel agencies (OTAs) to the US travel and tourism sector, the spending patterns of OTA travelers and the role of OTAs in the hotel booking…
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Hotel-chain development teams are busier than ever despite the pandemic devastating demand, as independents and small networks rush to seek the comfort of scale, loyalty and other brand benefits…
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