Cleaners have been continuing to go on site and to do their job non stop during the shutdown, and they have become essential workers to us. A very special thank you and recognition to the housekeeping professionals, that more than anyone have been facing the dramatic changes the pandemic has brought into their operations. Thank you for fighting through this for our hotels and guests, and for finding ways to overcome the situation.
When you work in an environment that gives you the opportunity to try different roles, you will find yourself appreciating some more than others, fitting some better than others, and realizing what your preference is.
As I always advocate, every experience is significant, worth having, and worth performing with enthusiasm and commitment. However, we can all agree when we find ourselves in a role that we really enjoy and that really fits us, we get the urge and motivation that prompts us to do a stellar job, and everybody can see it.
That for me is Housekeeping.
Perhaps I shouldn't play favorites, but I've always had a soft spot for this particular department, and the more time I spent in it, the more I realized how much pleasure and motivation I take from the various components of housekeeping.
It might sound odd to people who know me, because I have always been described as a front of the house individual, and because I genuinely enjoy the value of guest interactions. But if you know what the housekeeping world is really about, you would understand why some of us cherish it deeply.
After working in this exciting department in a few properties, I have been faced with a recurring concern: it is unfortunately underestimated and undervalued in some environments, and only managers who have worked in it seem to really understand how tough and precious this work truly is.