ChatGPT: How Conversational Bots will be the New OTAs
A glimpse into the future of online distribution, and how hotels can leverage this trend.
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ChatGPT: How Conversational Bots will be the New OTAs
A glimpse into the future of online distribution, and how hotels can leverage this trend.
read more
OTA Insight Named Winner of 3 2023 HotelTechReport Awards, for 3rd Consecutive Year
OTA Insight, the global leader in cloud-based hospitality commercial intelligence, has today been named the winner in three categories in the prestigious 2023 Hotel Tech Report Awards, for the third year running…
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The Top 5 Reasons Why Hotel Guests Look But Don't Book
We are all familiar with ‘buyer’s remorse’ – but what about a buyer’s hesitation? The moment a consumer stares at their digital shopping cart, consumed with quiet contemplation before making the final decision to purchase…
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What Can Hotels Learn from Short-Term Rental Technology Innovation?
Hotels are working within a world where change is at a pace never before experienced…
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How OTAs Are Failing the Hotel Industry
When OTAs post outdated, incorrect and misleading information, it causes headaches for guests, management and staff.
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10 Things to Look For In a Hotel Booking Engine Provider
Your hotel booking engine provider should give you a highly flexible, fully controllable, feature-rich solution, along with genuinely in-depth reporting and a capable team ready to support you.
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3 Hotel Website Tips to get More Direct Bookings in Summer 2022
Summer 2022 is here, and everyone is eager to enjoy the full experience of the season, which is excellent news for recovering hotels worldwide…
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TRIPSCOUT RAISES $14M, LAUNCHES HOTEL BOOKING THROUGH INSTAGRAM
Tripscout is launching a hotel booking platform that co-founder and CEO Konrad Waliszewski says will offer private rates at discounts of up to 75% below the best publicly available rates.
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FROM FOUNDER TO CEO, AGODA’S CEO-IN-WAITING ON STARTUP JOURNEY, TACTICS AND TECH
THE startup he founded was acquired by Booking Holdings and now he’s the CEO-in-waiting of Agoda, waiting to step into the role on July 1. How did he get from founder to employee to CEO?
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Expedia Group Announces New Technology Platform and Marketplace
At its annual partner event, EXPLORE, Expedia Group debuted a three-tiered strategy to redefine its place in travel, including a new technology platform to power the industry called Expedia Group Open World; a reimagined marketplace that rewards…
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Is there a direct online channel dilemma?
A recent, very heated, discussion on LinkedIn about direct online vs OTA distribution prompted this article…
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Ekert on how Sabre will disrupt itself to win in the market
TMCs in tech arms race – scale and capabilities to invest will win, says ex-CWT chief, now Sabre president
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Preparing For Shifting Tourist Expectations & Behaviors In 2022
The effects of the pandemic have perhaps made it more difficult to spot travel trends and behaviors. Nevertheless, there are some undeniable facts regarding the changing expectations and behaviors of travelers…
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Local market growth; a return to the lost skills of filling a hotel
Thomas Magnuson, CEO, Magnuson Hotels, calls for a return to the fundamentals of filling a hotel.
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Booking.com to cut thousands of workers in new reorganization
Booking.com on Thursday that it will be slashing nearly three thousand jobs globally as it plans to outsource nearly all of its customer service operations…
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Using Social Media First-Party Data for An Audience-First Approach to Paid Ads
Social media has become a powerful business tool since its inception. Gone are the days of MySpace, Friendster, and Photobucket…
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How to Break the Silo Mentality' at Your Hotel with a Successful Commercial Strategy
Periods of disruption often create the ideal setting for invention. With the pandemic obstructing the hotel industry’s vision for the future, that time appears to have arrived.
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Top Hotel Review Sites and How to Manage Them?
There is no mistaking the importance of online reviews for hospitality. 85% customers trust online reviews before making a booking.
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