50 Years of The Hotel PMS (and why it matters)
The hotel PMS has been around for about 50 years. That’s HALF A CENTURY. That’s as old as the Beatle’s last album Let It Be, Walt Disney World, Watergate, and Amtrak.
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50 Years of The Hotel PMS (and why it matters)
The hotel PMS has been around for about 50 years. That’s HALF A CENTURY. That’s as old as the Beatle’s last album Let It Be, Walt Disney World, Watergate, and Amtrak.
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To survive and thrive, hoteliers must reinvent hotel sales, marketing and operations. Here’s how to do that.
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How hotels can use top-of-funnel data to capture recovering demand
As hoteliers engage in the budgeting process for 2021, one thing that’s clear is that demand and financial projections for the months ahead are anything but clear…
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What Hotel KPIs Analyze Complete Operational Performance?
Consulting the right hotel KPIs can help juice a hotel’s bottom line. But just any old metric won’t do. If hoteliers want to uncover financial weak spots, revamp operations and boost profit, it requires complete operational metrics…
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By James Houran, Managing Director at AETHOS Consulting Group, Co-authored by Saree Mansbach
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Independent Hotelier of the World: Danilo Zucchetti
“He’s a gentleman first of all. He’s a signore, as you say in Italy, a gentleman.” Danilo Zucchetti, managing director of the iconic Villa d’Este, certainly is a signore, as legendary hotelier Vincenzo Finizzola says…
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European 'traffic lights' system aims to reopen travel
The European Union has announced a “traffic light” system in the hope of restarting international travel.
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Crisis communication tips for PR professionals
A badly handled PR crisis can have a negative impact on companies for years, driving away customers and damaging brand reputation…
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The magical properties of Tea: a personal and factual journey
A Brit: "Would you like a cup of tea?" - An Italian: "Why, do I look unwell?"
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CEOs hope for a strong 2021 as crisis continues
With vaccines and more efficient testing on the horizon, the coronavirus might not go away completely, but it can be handled and business will come back, hotel industry CEOs said on a panel as part of the online NYU International Hospitality…
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Hyatt CEO Says Second Wave of Virus Will Curtail Hotel Industry’s Ongoing Recovery
Hoteliers have been generally optimistic about the hotel industry’s pandemic recovery pattern heading into the winter, typically a drop-off for leisure travel. Hyatt’s CEO Mark Hoplamazian just gave the industry a much-needed wake-up call…
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Corporate Hotelier of the World: Beatrice Tollman
Beatrice Tollman is dedicated to her craft and has an unwavering determination to deliver the best of everything. For the founder and president of Red Carnation Hotel Collection, hotelkeeping is a 24/7 love affair…
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Tips on How to Market your Hotel on Instagram
It’s no surprise that hotels and travel brands are winning on Instagram. With its core focus on sharing visually engaging photography, Instagram is one of the ideal places for hotels and resorts to attract new guests or lure travelers back…
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Affordable & COVID-Safe Guestroom Changes That Pay Off
As designers, we naturally look for ways to solve problems that come up in the environments we live in and professionally serve. It’s been no different since COVID-19 began to impact all of our worlds…
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SNCF sets up testing centres at railway stations
France’s national rail company SNCF has partnered with medical firm Loxamed to set up mobile Covid-19 testing kiosks at rail stations across the country.
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New Fornova Report Gives Actionable Insights To Hoteliers For Navigating the COVID-19 Crisis
As hotels around the globe continue to grapple with the impact of the coronavirus pandemic, we have released a comprehensive report exploring the steps hotels can take to navigate the ‘new normal’.
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Hilton opens first hotel in Faroe Islands
Hilton has opened its first hotel in the Faroe Islands, the archipelago of 18 isles located between Iceland and Norway. The Hilton Garden Inn Faroe Islands is the first internationally branded hotel on the islands…
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A major shout out to all Housekeeping Departments in all properties and all over the world, for being able to cope with the new needs brought by pandemic…
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