4 Hospitality Tech Trends for 2023 and Beyond
Having worked in the hospitality business for a long time, I feel we often underappreciate how resilient – and adaptive – this industry is…
read more
4 Hospitality Tech Trends for 2023 and Beyond
Having worked in the hospitality business for a long time, I feel we often underappreciate how resilient – and adaptive – this industry is…
read more
Hotel SEO: Top 3 crucial tips to help your hotel rank on Google
SEO, or search engine optimization, improves the visibility and ranking of a website on search engine results pages (SERPs). SEO can be a powerful tool for booking traffic and generating leads for hotels…
read more
Hotel Marketing: Email Marketing Segmentation Explained
Segmentation is one of the most important elements of your hotel email marketing. However, despite its importance, it is often neglected and it may well be one of the reasons why your email strategy is not working for you…
read more
5 tips to increase hotel newsletter signups
Newsletters are an excellent communication tool for the hospitality industry. Indeed, you can use social media and phone conversations to communicate with guests…
read more
After a frenetic week down in Orlando at the end of June for this year’s HITEC, it’s clear that one trend firmly embedded in the hospitality landscape for the next few years is the QR (quick response) code…
read more
COULD NFTS FOR HOSPITALITY COME BACK TO BITE US?
Everyone is talking about NFT (non-fungible token) technology, and businesses are spending big bucks on massive opportunities for bringing this technology to the hospitality industry.
read more
How Modern PMS Technology Improves Staff Retention and the Hotel Operations Experience
Workers are finding modern PMS technology to be more efficient and easier to use because it seamlessly connects nearly every area of hotel operations.
read more
The hotel check-in process has been the same for 100 years
The hotel check-in process is practically the same as it was a hundred years ago. Hotels require guests to register, which involves the guest providing or confirming personal information, including contact information and a signature…
read more
Dehumanizing Hospitality: The Automation Paradox in Our Industry
A recent American Hotel & Lodging Association Foundation survey found that 97% of hotels are experiencing staffing shortages.
read more
Data Migrations in Hospitality: To Migrate or Not to Migrate, That is the Question
Spoiler alert: if you are looking for a quick answer to this Shakespearean-like question, you will not find it. As a matter of fact, you are probably going to walk away from this post with more questions than answers. But this is to be expected…
read more
Five ways pre-stay communications help labor productivity
Guest expectations were put through the ringer this past summer…
read more
Three Key Trends for Hotel Conferences and Events This Fall
While demand for events and conferences continues to skyrocket, hoteliers should remain mindful that not all is the same as it was pre COVID-19.
read more
The Five Freebies of Wellness and Where Hotel Tech Fits In
Hotel guests will increasingly be looking for their chosen hotels to provide wellness amenities baked into the nightly rate and as add-on experiences.
read more
Regent debuts Regent Taste Studio – a multisensory dining experience
The global brand premiere of Regent Taste Studio was staged in Singapore, featuring Regent Phu Quoc chefs in collaboration with world-renowned visual artist Mr Dripping.
read more
The Top 5 Reasons Why Hotel Guests Look But Don't Book
We are all familiar with ‘buyer’s remorse’ – but what about a buyer’s hesitation? The moment a consumer stares at their digital shopping cart, consumed with quiet contemplation before making the final decision to purchase…
read more
Jamba Robotic Kiosk Opens In Travel Stop
Love's Travel Stops in Williams, California, debuts a Jamba by Blendid Robotic Smoothie Kiosk.
read more
Robot-run hotels are here, but guests have mixed reviews
In 2015, Japan opened the world’s first all-robot-run hotel, and called it Henn na (or “Strange”) Hotel. The machine menagerie had a short run before management decided to change up its strategy in 2019, and replaced half the staff with humans…
read more
Tourism and the metaverse: towards a widespread use of virtual travel?
The metaverse can be defined as a set of virtual shared spaces that are indexed in the real world and accessible via 3D interaction…
read more