By type

Planning for a ransomware attack is like planning for your own funeral: No one wants to do it, but everyone is better off because of it.
read more

Emails sent to dozens of restaurants, including those with Michelin stars, threaten a barrage of one-star reviews unless owners pay.
read more

Hotels that have long invested in coworking amenities are now seeing those investments pay off, as pandemic-era travelers increasingly seek out spaces purpose-built for remote work.
read more

Some hotel terminology from a bygone era and one that is very much critical for today:
read more

Ten years ago, I was somewhat entertained and charmed by the likes of Ramsey, Oliver and Harriot. Their cooking shows were a step up in culinary entertainment. I was a fan…
read more

If Nike can sell a pair of virtual shoes for $186,000, what will people pay for an NFT that grants them exclusive digital and physical perks at your hotel?
read more

As international travel returns following the easing of pandemic-related restrictions and the hotel sector prepares for higher volumes of demand, property owners and investors will be looking to recoup some of the losses their businesses have…
read more

Cybercriminals are finding new ways to hold their victims hostage – and a recent cyberattack on a luxury resort should serve as a warning for your business.
read more

Insights about the job description and specific tasks of a Hotel Asset Manager by visiting lecturer, Heinz Wehrle. Hotel Asset Management requires a holistic overview and understanding of the hotel business in its entirety…
read more

Whether its via QR codes, mobile apps or web apps – contactless technology drives revenue and guest satisfaction.
read more

Call Erik Warner the conscience of the hotel business…
read more

Hotels have talked about attribute-based selling for years. Yet a new study gives more support to the concept, where a traveler chooses perks, such as a view from a high floor, to get a bundled price upfront…
read more

Building on a strong start to 2022, Radisson Hotel Group continues its ambitious expansion plans in key markets across EMEA and APAC.
read more

This current travel surge in the post-pandemic era won’t last forever. And yet, TripAdvisor is written in permanent ink…
read more

Accor on Tuesday announced a restructuring of its hotel portfolio around two dedicated divisions, while the Board of Directors reaffirmed its support of Sébastien Bazin as its chairman and CEO, a position he has held since 2013…
read more

Marriott International has suffered a security breach potentially affecting up to 400 customers…
read more

Millennials think they invented experiential, lifestyle brands. But Margaritaville CEO John Cohlan was perfecting these ideas before many of today's hotel execs had sipped their first margaritas…
read more

Search the term “mobile-friendly website” on Google. There are nearly 1,800,000,000 results. With all this hype, are you wondering what this term means? Importantly what it means for your hotel?
read more