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Hyatt has announced plans to expand its luxury and lifestyle brands in the Asia-Pacific region.
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Passpoint is gaining popularity in all areas of travel, and the use cases and discussions are popping up at hospitality events and throughout the industry. But what is it, and how will it benefit hotels and the hospitality industry as a whole…
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After more than 60 years of leadership, J.W. (Bill) Marriott Jr. has confirmed to the board of directors of Marriott International Inc…
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Confronting a protracted labor shortage, hoteliers have struggled to maintain standard operations, much less meet new demands that the pandemic has produced.
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With recent advances in technology, hotel CTOs have an opportunity to transform customer service from a reactive cost center to a proactive revenue driver.
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The metaverse may be all of the rage these days. But Expedia Group CEO Peter Kern doesn’t think we’ll be traveling there anytime soon, saying he thinks we will want to be in the “real-verse” for some time to come…
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Booking.com on Thursday that it will be slashing nearly three thousand jobs globally as it plans to outsource nearly all of its customer service operations…
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For those with an eye for history, the Forte name reminds one of Baron Forte, the Italian-born, Scottish hotelier that created the Forte brand and the multiple hospitality businesses he helped create…
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Last June, MGM Resorts International activated a solar park that will power up to 90% of its 13 Las Vegas properties…
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EV Hotel, which is billed as “the first crypto and tech hotel,” has partnered with Chicago Digital Exchange (CDX), a cryptocurrency and NFT exchange, on a CDX Crypto trading floor, which will make its debut in a number of EV Hotels when they open…
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When Soul Community Planet Hotels launched in 2018 with a property in Colorado Springs, Colo., it did so with an ethos based on sustainable, healthful and socially responsible travel.
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World’s largest hotel franchising company leverages Amadeus’ Demand360 to enhance demand generation strategies.
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Marriott International, Inc. (NASDAQ: MAR) today announced its plans to further expand its portfolio across Asia Pacific, targeting to open its 1000th property in the region in late 2022…
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These days hospitality managers are virtually bombarded by trade press ads, online marketing, and tech company pitches that offer advanced-technology products and services designed to revolutionize the entire industry…
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U.S. News & World Report has unveiled its Best Hotels rankings, which evaluate more than 35,000 hotels and resorts across the U.S., Europe, Canada, Mexico, Bermuda and the Caribbean…
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The hospitality market is in the midst of a massive transformation in technology, operations, and guest engagement. But will ‘high-tech’ advancements always conflict with ‘high-touch’ hospitality?
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Lodging demand elevated to unexpected heights. With lodging demand recovering at a quicker pace than expected, hoteliers will need to adapt and create a working environment that supports the health and wellbeing of its workforce…
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The Leading Hotels of the World (LHW) has elected Andrea Scherz as the chairman of its Executive Committee. Scherz, who held the position since the New Year, is the proprietor and general manager of Gstaad Palace in Switzerland…
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