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South Korea’s antitrust regulator said Tuesday it would slap two Booking Holdings brands fines of $1,750 (2.5 million won) for its flagship brand Booking.com — and a similar fine on sister brand Agoda — for not clearly telling customers that their…
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The hospitality and tourism industry is one of the biggest in the world, employing roughly one in ten people worldwide. One of the reasons why so many people are drawn to work in this industry is because it is so accessible for newcomers…
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Newsletters are an excellent communication tool for the hospitality industry. Indeed, you can use social media and phone conversations to communicate with guests…
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After a frenetic week down in Orlando at the end of June for this year’s HITEC, it’s clear that one trend firmly embedded in the hospitality landscape for the next few years is the QR (quick response) code…
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Singapore is set to welcome its first ever "supertall" skyscraper, a term used to describe buildings that exceed 300 meters (984 feet) in height.
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Everyone is talking about NFT (non-fungible token) technology, and businesses are spending big bucks on massive opportunities for bringing this technology to the hospitality industry.
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Plans for an 83-bedroom town centre hotel have been withdrawn, following objections.
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As the hospitality industry returns to the new normal, internal audit departments along with their corporate finance and hotel operations teams have to examine their approach to achieving coverage and compliance with internal controls across their…
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Workers are finding modern PMS technology to be more efficient and easier to use because it seamlessly connects nearly every area of hotel operations.
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Hotels that have traditionally catered to corporate travelers mean business when they adapt and add amenities to tap the pandemic-era boom in leisure travel.
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The rise of Airbnb has revealed consumer preferences to be more flexible than previously assumed. Independent hotel company Room2 is responding by innovating in lodging brand standards with $110 million in fresh, net-zero development…
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A weird word in the title is definitely one for your next dinner party…
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The hotel check-in process is practically the same as it was a hundred years ago. Hotels require guests to register, which involves the guest providing or confirming personal information, including contact information and a signature…
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Younger employees are attracted to businesses that reflect their own personal beliefs and causes.
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DeeAna Archer, owner of Sugar Land, Texas-based Archer Luxury Travel, is pumped about sailing on the Ritz-Carlton Yacht Collection's first ship.
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Since the dawn of time, hotels have been trying to convince customers to visit them. But in an age where there are hundreds of thousands of options for people looking for places to stay, that’s never been more difficult…
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I’ve been thinking a lot lately about moving forward in the field of Hospitality Revenue Optimization.
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Paris is the most visited city in the world, with strong appeal to international visitors…
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