Top 5 Big Ideas for Your Hotel Revenue Management Strategies
As the travel and hospitality world turns the page on a period of uncertainty, we begin a new chapter in the industry centered around recovery, rebuilding, and renewed efforts towards revenue optimization…
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The Small Hotel Guide to Finding the Right OTAs and Ranking Highly
Online travel agencies (OTAs) have dramatically changed the game when it comes to getting the word out about your property and inventory, and even booking rooms…
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Protect Your Guests, Brand from Automated Cyberattacks
No matter how convenient it is to book rooms, how fast the contactless check-in system is, or how clean your hotel is, if you are not protected from automated attacks, you are putting your hotel and your guests at risk…
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Hotels Have a Labor Problem. Is This the Long-Term Solution?
It’s been said that perception is reality. Under that maxim, hoteliers are feeling vexed by the labor shortage.
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Bucuti & Tara adds a carbon offset concierge to its staff
The adults-only Bucuti & Tara Beach Resort on Aruba's Eagle Beach, which since 2018 has been certified as a carbon-neutral hotel, has added what it said was the world's first carbon offset concierge to its staff…
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CBRE tempers expectations due to Delta variant
The COVID-19 Delta variant’s emergence and spread has hampered plans for group and business travel this fall and winter, spurring CBRE Hotels Research to temper its expectations in September for Q4 2021 U.S. lodging performance on a national basis…
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Ryanair bans customers who claimed credit card refunds for flights they missed because of lockdown
Ryanair is refusing to carry passengers who were refunded by credit card companies for flights they did not take because of coronavirus lockdowns.
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Hotelier Rocco Forte on expanding his brand in Europe and, maybe, into the U.S.
Hotelier Rocco Forte is drawing on all his experience through the decades as his namesake company navigates the post-pandemic return of tourism…
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Multi-Brand Hotel Alliance to Grow Portfolio and Enhance Loyalty Programme as Member Data Identifies Strong Demand for More Aspirational Experiences, at Home and Away
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How Hosted Telecom Eliminates Communication Silos
Technology incongruencies can be a significant driver of communications silos in the hospitality sector…
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Hospitality Financial Leadership – Money Never Looks After Itself
I do not know about your experience, but for me growing up in the hotel world, and especially my first decade working in F&B and rooms, the adage, “Look after the guests and the money will look after itself,” was literally beat into my head…
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Trainline booking platform integrated into Google Maps
Google Maps has integrated rail booking platform Trainline into its app, allowing users to click through from journey searches to buy tickets.
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HB on the Scene at the NABHOOD Summit: CEOs talk recovery, lessons learned
During the second day of the National Association of Black Hotel Owners, Operators and Developers’ (NABHOOD) 25th annual International African-American Hotel Ownership & Investment Summit & Trade Show, held at the Miami Marriott Biscayne Bay…
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IATA report: Uneven policies will hamper international travel rebound
An analysis published by IATA during its two-day general meeting here painted a bleak picture about the web of complexity that awaits international travelers.
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Hilton & Bluestone Lane Brew Up New Food and Beverage Offerings
Tempo by Hilton signs first-of-its-kind consulting partnership with Bluestone Lane to develop comprehensive food and beverage program
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Larry Cuculic named Best Western president/CEO
Lawrence (Larry) M. Cuculic has been appointed the new president/CEO of BWH Hotel Group…
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German singer says hotel staff asked him to hide his Star of David
Employees at the Westin in Leipzig investigated over claims made by Gil Ofarim in emotional video
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Accor Becomes the Majority Owner of Lifestyle Hospitality Brand Ennismore
Sharan Pasricha, Founder & Co-CEO and Gaurav Bhushan, Co-CEO, will lead the asset light entity which will run autonomously, comprising 14 hotel & co-working brands and a collection of over 150 culturally relevant and diverse restaurants and…
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