New York City's opulent Baccarat hotel has denied it is facing a cyber attack which impacted its crystalwear namesake brand…
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New York City's opulent Baccarat hotel has denied it is facing a cyber attack which impacted its crystalwear namesake brand…
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Hyatt will launch a home-rental platform
Hyatt Hotels Corp. is ramping up focus on short-term home rentals, announcing the upcoming launch of Homes & Hideaways by World of Hyatt…
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Airbnb cracking down on high fees, fake listings, removes 59,000 so far this year
Fake listings have emerged as a major problem for Airbnb, threatening to scare off consumers and prompting the short-term rental service to use AI in an effort to crack down on fraudsters…
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Leveraging Technology to Highlight Your Hotel’s Sustainability Efforts
As sustainability becomes an increasingly important factor for travelers when choosing accommodations, hotels have a prime opportunity to showcase their green credentials…
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Starbucks' wait times have increased with higher demand for complicated cold drinks. The company is rolling out its new "Siren System" to overhaul and streamline drink-making. Starbucks is spending billions to shorten customer wait times…
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Brittain Resorts & Hotels introduces AI-driven BI matrix
Brittain Resorts & Hotels, a full-service hospitality management company in the Southeast, introduces an AI-driven business intelligence technology matrix…
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AI hyper-personalization to catapult hospitality industry to new heights: FHS
Artificial intelligence will soon recommend personalized services to hotel guests based on their previous stays and preferences thanks to its emerging hyper-personalization features, revealed the CEO of a US-based AI insights company…
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Amidst MGM, Caesar's Incidents, Attackers Focus on Luxury Hotels
A fast-growing cyber campaign solely takes aim at luxury hotel and resort chains, using security-disruptive tactics to spread info-stealing malware…
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Data Security: Why It Matters For Independent Hotel Owners
Data security is an imperative concern that extends beyond sectors and industries, engraving its importance in the hotel industry as well…
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Expedia Group gives users the opportunity to test new technology
Expedia Group is opening a new space, EG Labs, where users can test new technology. The digital space is designed for "those excited about the next frontier of travel and tech," Expedia said. It is open to users in the U.S…
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Google's AI adds new capabilities in travel planning
Google is doubling down on travel, enabling Bard, its generative artificial intelligence (AI) model, to offer far more ways to help users plan their trips…
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Reimagining Hotel Operations and Guest Experiences Through the Integration of AI and Robotics
The hospitality industry is one of many who has taken notice and advantage of the remarkable advancements of technology in recent years…
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APALEO DOUBLES HOTELS AND SERVICED APARTMENT USERS TO HIT 1,000 PROPERTIES
Hospitality platform Apaleo has announced it now has 1,000 hotels and serviced apartment buildings using its platform, marking a doubling of locations in just 18 months…
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HotelREZ Hotels & Resorts CEO – Mark Lewis
HotelREZ Hotels & Resorts is one of the world’s largest, yet tailored, companies dedicated to marketing and connecting independent hoteliers with bookers around the world. CEO Today caught up with its dynamic CEO Mark Lewis…
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Beware of Sophisticated Phishing Campaigns That Attack Hotel Guests
Phishing is a common cyberattack technique that involves tricking users into clicking on malicious links, downloading malicious attachments, or entering sensitive information on fake websites.
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Tel Aviv Startup Launches World’s First AI Hotel Receptionist
An Israeli startup has launched what it says is the world’s first generative AI hotel receptionist, which it says will ease shortages in hospitality staff worldwide…
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WaterGuru AI Helps Lodging Resort Save $65k in Water Management Costs
WaterGuru, the market leader in empowering residential swimming pool owners, property and resort management companies, country clubs and pool service firms with the ability to automate consistent resort-quality swimming water, today announced the…
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Chick-fil-A Reportedly Tests Robot Servers Amid Diner Concerns Around Automation
The quick-service restaurant (QSR) chain, which has more than 2,800 restaurants across the country, is testing out in-restaurant robots at select locations to get customers’ orders to their tables, according to Insider…
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Revolutionizing The Hospitality Industry With Artificial Intelligence
The hospitality industry has always been at the forefront of innovation, constantly seeking new ways to enhance guest experiences and improve operational efficiency…
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W South Beach Elevates Hotel Event Experiences with 3D-Mapping Technology
W South Beach, a renowned Marriott hotel in Miami, has recently unveiled its $6 million ballroom and meeting space renovation. The space is equipped with innovative 360 projection technology, a first for a hotel in North America…
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How Generative AI Tools Can Evolve (and Increase) Direct Hotel Bookings
Generative artificial intelligence tools like ChatGPT are all the rage right now, with new announcements every week, especially in the hospitality industry…
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Hackers Exploit Zero-Day Flaw in Software Used by Resorts and Hotels
In the evolving hospitality industry landscape, where vacation rental software has transitioned from luxury to necessity, a growing concern emerges regarding cybersecurity…
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The Magic Behind Skyscanner’s Approach to Marketing
Skyscanner's Andre Le Masurier spoke to LBB’s Casey Martin on the effectiveness of the brand’s marketing and how they are bringing consumers from Australia and Canada to their desired destinations.
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FRENCH COMPANY CDS GROUPE ACQUIRES GERMANY-BASED CORPORATE RATES CLUB
French hotel booking platform CDS Groupe has acquired Germany-based Corporate Rates Club, marking a continuation of its international expansion…
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