Will technology lead to a hotel experience without human service?
A contactless experience with no hotel staff around. A dream come true, or a nightmare?
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Will technology lead to a hotel experience without human service?
A contactless experience with no hotel staff around. A dream come true, or a nightmare?
read more
Meet Your New Hotel Concierge: The Rise of Robotic Staff in the Hospitality Industry
In the ever-evolving world of hospitality, the rise of robotic staff is a trend that is rapidly gaining momentum. As technology continues to advance, hotels around the globe are embracing the future by integrating robots into their workforce…
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With WooHoo® Voice AI technologies integrated with GoTickin, hotel guests can now directly request amenities like toiletries and room maintenance along with food & beverages, room controls, etc. through a simple voice or touch command…
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When It Comes to the Benefits of Guest Messaging Technology, More Hoteliers are Getting the Message
The State of Travel 2023 report, published last month by Skift Research, contains more than 250 insights. But there was one statistic that stood out for us: the low adoption (10%) of guest messaging platforms by hotels worldwide…
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Sojern and Profitroom Join Forces to Drive Direct Hotel Bookings
JOHANNESBURG, South Africa, Aug. 3, 2023 /PRNewswire/ -- Sojern, the leading travel marketing platform, and Profitroom, a globally renowned award-winning booking and technology platform, today announced a new collaboration…
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7 Things to Consider When Implementing Contactless Check-In to Your Hotel
The hospitality industry is undergoing a significant digital transformation, and one of the most promising developments is the rise of contactless check-in. After COVID, contactless check-in is a necessity…
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A more efficient hotel labor management, two-way integration provides a comprehensive view of forecasting, scheduling and actual labor hours that enables hoteliers to make proactive staffing decisions based on up-to-date data…
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Transparent Energy: Helping Hotels Procure Energy and Manage Risk
Transparent Energy, founded in 2009, specializes in helping hotels and other large energy buyers procure the electricity, natural gas, and renewables they need to run their businesses…
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IHG Announces Groundbreaking Partnership to Launch the First Lifecycle Net Zero Carbon Hotel
IHG Hotels & Resorts, one of the world’s leading hospitality companies, is proud to introduce voco Zeal Exeter Science Park in partnership with Zeal Hotels – the first lifecycle net zero carbon hotel for both businesses…
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Knightscope (NASDAQ: KSCP), a leading developer of autonomous security robots (“ASRs”) and blue light emergency communication systems, has deployed another K5 ASR; the robot was sent to a hotel in Vancouver, Washington…
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Tourism in the metaverse: Can travel go virtual?
The travel industry is ripe for virtual disruption, and the metaverse presents a $20 billion opportunity—but some benefits are more assured than others.
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Hapi introduces new infrastructure
Hapi, a hospitality industry platform for fast and cost-effective connectivity between technology systems, has introduced a new infrastructure in partnership with AWS that is providing hotel companies access to critical guest and transactional data…
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Juice jacking is the newest technique hackers use to attack travelers
Expert explains how to avoid being hacked this vacation season
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ChatGPT means radically improved travel sales conversion
When we launched Travelocity in 1996, it had state-of-the-art design and, along with Expedia and others, it created the largest category of e-commerce.
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GOOGLE REDESIGNS HOTEL BROWSING ON MOBILE
Google is gearing up for the summer travel season. The company on Monday announced new tools to help travelers save money on their flights with a price guarantee, browse hotels more easily and stay organized as they search for that ideal getaway…
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EV Charging: The Future’s Must-Have Hotel Amenity
The U.S. charging network is 460k chargers short of meeting demand for EV drivers in coming years. Hotels could help fill that demand.
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What is the optimal distribution mix in a hotel?
There is no set formula for an optimal distribution mix that applies to all hotels…
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Hilton Tests New Ways to Increasingly Personalize Guest Bookings
Strides in artificial intelligence will enable Hilton and many others to enhance and speed personalization efforts. You ain't seen nothing yet.
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The High Value of Operating Efficiently
Jeff McConathy of Kasa shares how his lodging brand can employ only four full-time staff members per property and still give guests the hospitable experience they want and deserve.
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How personalization contributes to increased revenue and profits
Hotels are often biased when creating offerings and packages for potential guests because they make decisions based on a hunch or past experiences that are no longer relevant…
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Have Fun with ChatGPT for Now Because It’s About to Get Serious
The adoption of AI in several different roles and industries will be fast so it’s time to understand how it can help add to your hotel’s offerings, make processes more efficient, and improve your guests’ experience…
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Japanese hotel boss apologizes for only changing water in spa bath twice a year
The boss of a 158-year-old Japanese guesthouse has apologized for only changing the water in its spa bath twice a year, after it was found to be teeming with potentially deadly bacteria.
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Radisson Hotel Group Rolls Out New Digital Loyalty Program and Group Events Booking Platform
Radisson Hotel Group is making strides in its digital transformation with the expansion of its Book It Easy online booking platform for meetings and events, which is now available in all key conference hotels in EMEA…
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ChatGPT: How Conversational Bots will be the New OTAs
A glimpse into the future of online distribution, and how hotels can leverage this trend.
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