Sent at 4:16pm Tuesday, the statement from the boss of the preeminent crystal factory, Maggie Henriquez, reads as follows: 'Your loyalty is our priority at Baccarat and I am contacting you to share an important message. 'As a matter of anticipation and risk prevention, I must inform you on behalf of Baccarat that our Maison is currently facing a cyberattack,' it continues. As a result, a portion of our activity is constrained.' The message, obtained by DailyMail.com, does not specify the nature of the attack, but attempts to quell concerns by stating how 'at this stage, there is no indication that any of our customers’ personal or confidential data has been compromised.' 'Nevertheless,' it adds, 'we ask that you exercise the utmost vigilance with regard to any unusual message you may receive from Baccarat.' Henriquez - tapped to head the 257-year-old French crystal-maker in 2021 - further warns: 'If you receive an unusual request from our Maison, please do not hesitate to contact us by phone to verify its authenticity.'
The message was sent at just after 4pm by the French firm's CEO Maggie Henriquez, who was tapped to head the 257-year-old company in 2021. She did not specify the nature of the hack
The lobby of NYC's Baccarat Hotel is stuffed with the firm's crystal - with the glassware brand now facing a cyber attack
There are 17 custom Baccarat chandeliers in the property and 100 custom-designed works of art. Pictured is the hotel's 'petit salon'. While not affected, the Baccarat Hotel is stuffed with fine crystal from the brand that is, and offers untrammeled luxury for guests lucky enough to enjoy its facilities. It offers guest '1,740 sq ft of luxury and seclusion' on a private floor of hotel with its own elevator, as well as a complementary Mercedes. Other suites are priced well into the thousands, with the cheapest coming in at just under $2,200 a night. Normal rooms, meanwhile, cost roughly $900 nightly, with a large portion exceeding the thousand mark as well.