Responding to growing tourist demand, Serbia’s government has taken to subsidising the construction of new hotels, but a BIRN analysis of the results suggests most of the money has gone to companies frequently favoured by the country’s ruling parties.
One project has been repeatedly delayed, another has cut staff numbers, and in general experts have questioned the allocation of state funds to luxury hotel ventures.
Serbia’s tourism sector is growing: the first 10 months of 2023 saw 15 per cent more arrivals than during the same period of 2019, pre-COVID, according to the UNWTO World Tourism Barometer, resulting in revenues of some 2.1 billion euros.
Russians account for 12.5 per cent of all overnight stays, followed by Turkish citizens [10 per cent], and visitors from neighbouring Bosnia and Herzegovina [6.6 per cent]. More than half of foreign tourists spend at least a night in the capital, Belgrade, while Serbs choose spa towns or mountain resorts.
Trying to keep up with demand, Serbia’s government signed 15 contracts between October 2018 and December 2023 to subsidise the construction of hotels; the total value of the projects is 271.8 million euros, of which the state provides 48 million, but more than half that sum - 26.5 million euros - will go to three companies already involved in a number of significant state ventures.
Millennium Resorts, a subsidiary of Millenium Team, stands to receive a subsidy of 10.1 million euros for the construction of a wellness resort featuring two hotels and a treatment clinic in the Serbian spa town of Vranjska Banja; Promont Group will get 7.4 million for a luxury resort on Fruska Gora; and Inobacka almost nine million via a subsidiary for a new hotel in Serbia’s second city of Novi Sad.
Both Millenium and Promont have already signed annexes to change the terms of their deals: Millennium extended the deadline for the completion of the project twice, from 2024 to 2026, while Promont cut the number of people employed on its project from 212 to 185.
Grand EXPO plans
Serbia’s hosting of EXPO 2027 – a specialised expo under the banner Play for Humanity – Sport and Music for All – has exposed a dearth of high-quality accommodation, prompting President Aleksandar Vucic to announce the construction of more than 100 new hotels in Belgrade alone to cater for what he said would be an influx of 2.6 million guests.
The city is already an up-and-coming city break destination.
“It’s obvious that Belgrade is becoming an increasingly interesting destination, primarily for extended weekend tourism,” said Milorad Filipovic, a professor at the economics faculty of the University of Belgrade.
“We have an increasing foreign exchange inflow and the number of overnight stays, and the length of stay is also increasing,” he said. “On the other hand, we do not have such a good development of accommodation capacities.”
Tijana Maljkovic, secretary of the Chamber of Commerce and Industry of the Serbia Tourism Association, PKS, told BIRN: “Given that the Sava Centre, the largest congress centre in the region from Vienna to Istanbul, has been renovated and that for the next three years its capacity of 46 halls and scheduled events are already filled, Belgrade definitely lacks more 4-star hotel-type capacity.”
“In addition to MICE [Meetings, Incentives, Conferences and Exhibitions] guests who most often fill 4-star hotels, Belgrade lacks quality 3-star hotels intended for city breaks.”
Experts say subsidising the construction of new hotels or renovation of existing hotels is legitimate, but they question how the government has picked the beneficiaries.
Millennium Team is a major player in Serbian construction with a long history of collaboration with the state under the ruling Progressive Party and its junior partner, the Socialists, from gas infrastructure to the controversial Belgrade Waterfront development that is bankrolled by Gulf Arabs and is Vucic’s signature project.
The company is owned by Ivan Bosnjak and Stojan Vujko, who appeared in a 2012 election campaign video for the Socialists, the party of former Serbian strongman Slobodan Milosevic. Millennium Team is one of a number of private companies that has won highly lucrative state contracts while also donating money to the Serbian police, as BIRN reported in late 2020.
Under a deal signed in March 2021, Millennium Resort was supposed to invest at least 65.6 million euros by the end of 2023 to build two hotels in Vranjska Banja.
Yet three times since then, Millennium Team has sought changes to the contract; each time, the economy ministry obliged.
Two of the changes pushed back the deadline for completion, from 2024 to 2026.
In March 2023, so two years after the deal was inked, investigative outlet Insajder reported that the Millennium investment in the project had fallen short and that the government had received evidence for only six million euros; Millennium denied this, saying it had invested 22.9 million by that point and that work was proceeding according to plan.