Additionally, the Palm Court is known for its celebrated afternoon-tea experience and the prestigious world-class whisky destination, SCOTCH.

The only Forbes Five-Star hotel in Scotland is delighted to welcome Andrew, who formerly ran Grantley Hall, located near the Yorkshire Dales. Andrew oversaw Grantley Hall's development and debut as General Manager, shaping it into the renowned hotel it is today. Under his direction, the newly opened Grantley Hall was transformed into an award-winning hotel, earning the AA Hotel of the Year for England 2022-23, a Michelin Star, and five AA Red Stars. Andrew has also formerly worked as General Manager at Lucknam Park, Skibo Castle, and Swinton Park Hotel.

The new General Manager has extensive experience in the hospitality business, which dates back to his teenage years when he worked as a kitchen porter at the Countryman pub on the Isle of Wight. During his time working at the Countryman, he developed a significant interest in hospitality and decided to enroll in a course at Bournemouth University to learn the trade, with the dream of one day working as a General Manager at one of the UK's most luxurious hotels.

Andrew's new role is a return to the Forte family; after graduating from university, he completed his management trainee scheme as part of the Forte Group. He then went on to work at numerous properties throughout the UK and Europe including The Penina Golf Resort in the Algarve, The Beach Plaza in Monaco, Grosvenor House in London and The Bath Spa Hotel in Bath.

The Balmoral's General Manager will report to Richard Cooke, Cluster Managing Director at Rocco Forte hotels. Richard was the General Manager at The Balmoral for over six years and will now head Brown's, a Rocco Forte hotel in London.