This was relevant to the Institute in particular, and the hotel industry in general, because both have been knocked sideways by the governmental responses to Covid-19, with hotel closures littering the landscape, reduced occupancy being mirrored by reduced service, reduced staffing levels paradoxically followed by hiring difficulties, RevPAR and profits down, and the list goes on, including the usual casualties such as training when budgets tank. Constant change, fear-mongering, and uncertainty from the prospect of endless shutdowns, travel bans, restrictions, and fines add to the challenge for owners and management.
Beyond the shuttering of hospitality are human rights violations the world over that have existed for thousands of years and which the UDHR highlights and forbids. The new web site, defendinghumanity.global, offered as a public service, provides short videos on each of these human right as well as key milestones regarding individual rights being secured against government overreach in civilization's persistent drive over the last 2,500 years to achieve a civil society. As Human Rights cannot be taken away by governments, according to Human Right #30, for any reason whatsoever, including public safety, widespread knowledge of these Human Rights will help push back against violations and provides another tool in hospitality's toolbox for normalizing the industry.
For more information visit www.defendinghumanity.global
About The International Institute of Modern Butlers
Established at the suggestion of peers to help set and raise standards in the profession, the International Institute of Modern Butlers has been addressing its mission through speeches, articles, books, consultations, audits, and training around the world, earning the reputation amongst peers and clients of being "an Ivy League butling institution." The Institute has been championing the concept of the Modern Butler for quarter of a century, redefining the hospitality butler, refining services delivered, and bringing new services into being at over 200 hotels and resorts. Drawing on backgrounds as counselors as well as butlers and teachers, the next focus has been on providing a new solution to the increasingly pressing challenge of disengaged employees and the creation of the upbeat and skilled team upon which managers depend for the delivery of superior service at their properties. Visit www.modernbutlers.com
