Embracing & Better Preparing for Future Employee Turnover
Most hospitality organizations are experiencing significantly more turnover than their pre-pandemic levels, particularly in new hires' first 90 days…
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Embracing & Better Preparing for Future Employee Turnover
Most hospitality organizations are experiencing significantly more turnover than their pre-pandemic levels, particularly in new hires' first 90 days…
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Casino Resorts Look to Diversify Asia Growth Beyond Macau
MGM Resorts International and Las Vegas Sands aren’t writing off Macau, but they also aren’t solely focusing on China’s gaming hotspot for growth in Asia.
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Making ecotechnology worth it for hotels
From smart room key systems to robot concierges, advanced technologies are now the norm in many hotels. In a world on the brink of climate crisis, environmental technologies should be no exception…
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SELINA IS NOT JUST A HOTEL BRAND
Convert tired, underperforming hotels into something fresh, a little left of center in great locations that increase revenue on average 2.4 times without spending more than pre-opening costs, which are no more than 10% of the upfront investment…
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The Power of Your Own Device – The Impact of Covid on Hotel Technology
Jens Busch has vast experience in the luxury service sector over the past two decades…
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5 Top Tips for Creating An Effective Social Media Strategy for Your Hotel
There are 4.55 billion social media users worldwide, and the average daily usage is around 2 hours and 27 minutes per day…
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Using Social Media First-Party Data for An Audience-First Approach to Paid Ads
Social media has become a powerful business tool since its inception. Gone are the days of MySpace, Friendster, and Photobucket…
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Career trends and in-demand jobs in the hotel industry for 2022
After a challenging few years for hospitality staff, this year is going to offer some exciting opportunities for hotel professionals.
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JW MARRIOTT’S ROHR EMBODIES BRAND ETHOS
At a time when the pandemic has slowed down business travel, Bruce Rohr, vice president and global brand leader, JW Marriott, says the “work from anywhere” flexibility has helped the brand grow as it was quick to recognize travelers’ increased focus…
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Omni Adds a Lifestyle Hotel Flavor to Hedge Against Convention Business
Omni's strategy for convention hotels is stuffing the ground floor with local restaurants and bars, offering a revenue lift in tough times. But it also costs a lot of money to develop…
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It's Time to Better Understand Social to Increase Bookings
The pandemic has changed many things, and one of the most important aspects of doing business has evolved due to the new way consumers utilize social media.
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Robotic Furniture Company Collaborates with Marriott to Help Guests Live Large in Small Spaces
Ori combines engineering, technology, and design expertise to create transformable furniture and provide more flexible and multi-functional spaces that are also more sustainable.
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How to Break the Silo Mentality' at Your Hotel with a Successful Commercial Strategy
Periods of disruption often create the ideal setting for invention. With the pandemic obstructing the hotel industry’s vision for the future, that time appears to have arrived.
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Future retention trends in the hospitality industry
Employees are the heart and soul of an organization. Without them, a company is a mere lifeless building. Their presence makes it come alive while their efforts take it to the heights of success…
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Why Mobile Needs to Be the Center of Your Digital Strategy
In my article last January, I spoke about how mobile apps have moved from a nice to have tool for hotels to an essential part of a digital strategy…
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Marriott Adds a Record 86,000 Gross Rooms and 517 Properties in 2021
On the eve of the Americas Lodging Investment Summit (ALIS) in Los Angeles, Marriott International, Inc. (NASDAQ: MAR) announces a strong year of rooms growth and signings in 2021…
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8 digital marketing trends that will still be relevant in 2022
Digital marketing no doubt is changing constantly. But take a pause here. If you look closely behind all these shifting tectonics, there are a few core principles that form the foundations of every marketing campaign…
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4 Reasons Why It's Critical to Resolve Agent Voice Quality & Connectivity Issues in Real-Time
As we've all experienced, it can be a hassle to have to call a company's customer service or contact center in order to resolve an issue you are experiencing…
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