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What is Disintermediation?

In the modern age, how businesses engage their customers continues to evolve rapidly. Consumers have changed how they search out the brands they want to buy from, how they choose between options and what they expect with regards to service…
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Jason Friedman's survival formula

As hoteliers try to recover from the damage done by the coronavirus, now is the time for hotel science experiments, according to Jason Friedman, founder and managing director of Bangkok-based J.M…
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Accor Takes Full Ownership of sbe Hotel brands

As part of its simplification and asset-light strategy, and with the ambition of accelerating its momentum in the fast-growing lifestyle hospitality sector, Accor has signed binding agreements on a new sbe Group’s ownership structure…
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